Terms of service
Last updated: 9 May 2026
These terms govern use of Biltevo, a programme management tool for construction subcontractors. The service is operated by [Biltevo operating entity — replace with registered name and number] (“Biltevo”, “we”, “us”). By creating an account or using the service, you agree to these terms. If you don’t agree, don’t use the service.
1. Eligibility
Biltevo is a business tool. By signing up you confirm that you are at least 18, that you are using the service in connection with a business or trade, and — where you are signing up on behalf of a company — that you are authorised to bind that company to these terms.
2. Your account
You’re responsible for keeping your login credentials secure and for anything done under your account. Tell us promptly if you suspect unauthorised access. We strongly recommend enabling multi-factor authentication.
3. Acceptable use
You agree not to:
- use the service for anything illegal,
- attempt to break into or disrupt the service or other users’ data,
- scrape, reverse-engineer, or build a competing product from the service,
- upload material that is malicious, infringing, or which you don’t have the right to share,
- use the service to send unsolicited communications.
4. Your data
You own the data you put into Biltevo (programmes, tasks, site reports, photographs, comments). You grant Biltevo a non-exclusive licence to host, process, and display that data solely so that we can provide the service to you and the people you invite.
We process personal data on the terms of our privacy policy. Where you are a Customer and we process personal data on your behalf, the data-processing terms in our DPA apply.
5. Our IP
The Biltevo platform — the code, the design, the documentation — is owned by Biltevo and its licensors. These terms don’t transfer any intellectual property in the platform to you.
6. Fees
Biltevo is currently in early access. Where pricing applies, it will be described on the order form or signup page; you agree to pay the fees due in accordance with the billing terms presented at sign-up. We may change prices on at least 30 days’ notice; price changes don’t apply to a fixed-term commitment already paid.
7. Service level & changes
We aim to keep Biltevo available and useful, but during early access we do not offer a contractual uptime guarantee. We may add, remove, or change features, and we’ll give reasonable notice for material breaking changes.
8. Termination
You may close your account at any time from account settings. We may suspend or close an account that breaches these terms or that creates security or legal risk to us or other users. On termination, your access ends and your data is deleted as described in the privacy policy.
9. Warranty disclaimer
Biltevo is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties not expressly given in these terms, including warranties of merchantability, fitness for purpose, and non-infringement. Programme outputs (critical path, dates, claims drafts) are decision-support, not legal or contract advice — review them before relying on them.
10. Liability
Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under English law.
Subject to that, Biltevo’s total aggregate liability arising under or in connection with these terms is limited to the fees you have paid us in the twelve months preceding the event giving rise to the claim, or £100 if you have paid no fees in that period. We are not liable for any indirect, special, or consequential loss, or for loss of profit, revenue, contract, or anticipated savings.
11. Indemnity
You agree to indemnify us against claims arising from your breach of these terms, your unlawful use of the service, or your infringement of a third party’s rights through content you upload.
12. Governing law & jurisdiction
These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising under them, except that we may seek interim injunctive relief in any competent court.
13. Changes
If we make material changes we’ll let you know by email at least 14 days before the change takes effect. The current version is always at /terms.